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Pizza Hut Complaint - Northlake Pizza Hut in DeKalb County, GA has poor customer service and hits people up for more money then they quote. - Pizza
Pizza Hut Complaint

Pizza Hut Complaint

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Northlake Pizza Hut in DeKalb County, GA has poor customer service and hits people up for more money then they quote. - Pizza


The Pizza Hut here in the Northlake area of DeKalb County cares very little for customer service or in getting an order right without trying to charge more money then they quote. I called Pizza Hut about a half-hour ago to order a gluten-free pizza plus a 2 litter bottle of Diet Pepsi and was, at first, made to feel that the women I was ordering from thought I was bothering her and she quoted me one prize for everything.. Then the manager of the Pizza Hut called me back and said that because orders on delivery don't usually include a 2-little of Pepsi (right then and there, I want to say, "Huh?") he says I'd have to pay a dollar more, after I already set-aside a certain amount of money. Well, he also tells me that a dollar more shouldn't be such a bother to me. (To that I say how dare him?) And he wouldn't be at all bothered if that happened to him (well, good for his rich self for that, but NOT all of us can do that, man.) This isn't the first time something like this has happened with me this and Pizza Hut, so many times they have gotten my order wrong, and etc., but this is pretty bad and all can say is I'm through with them, I will go to the nearest Domino's or Uncle Maddio's or Mellow Mushroom for a gluten-free pizza where I can also trust them to get both the order right and quote me the correct prize, because you can't trust Pizza Hut, any further then you can throw them.


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