Pizza Hut Complaint

Reviewed by Peter123

All Pizza Hut Reviews

Northlake Pizza Hut in DeKalb County, GA has poor customer service and hits people up for more money then they quote. - Pizza

The Pizza Hut here in the Northlake area of DeKalb County cares very little for customer service or in getting an order right without trying to charge more money then they quote. I called Pizza Hut about a half-hour ago to order a gluten-free pizza plus a 2 litter bottle of Diet Pepsi and was, at first, made to feel that the women I was ordering from thought I was bothering her and she quoted me one prize for everything.. Then the manager of the Pizza Hut called me back and said that because orders on delivery don't usually include a 2-little of Pepsi (right then and there, I want to say, "Huh?") he says I'd have to pay a dollar more, after I already set-aside a certain amount of money. Well, he also tells me that a dollar more shouldn't be such a bother to me. (To that I say how dare him?) And he wouldn't be at all bothered if that happened to him (well, good for his rich self for that, but NOT all of us can do that, man.) This isn't the first time something like this has happened with me this and Pizza Hut, so many times they have gotten my order wrong, and etc., but this is pretty bad and all can say is I'm through with them, I will go to the nearest Domino's or Uncle Maddio's or Mellow Mushroom for a gluten-free pizza where I can also trust them to get both the order right and quote me the correct prize, because you can't trust Pizza Hut, any further then you can throw them.

Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

COMMENT

WRITE to Pizza Hut

SUBMIT a ticket
for Pizza Hut

WATCH videos
for Pizza Hut

MORE reviews and complaints
for Pizza Hut

BUSINESSES REPLY HERE

BUSINESSES: CLAIM YOUR BUSINESS NAME FREE

BUSINESSES: REPLY TO THIS CUSTOMER NOW

BUSINESSES: Free Customer Service Excellence Badge

BUSINESSES: Free Customer Service Pledge Badge

BUSINESSES: Build your customer service online reputation

Comments

More Pizza Hut reviews

Similar reviews

How It Works

COMPLAINTS RESOLVED

Thousands of Businesses of all sizes and millions of customers use MeasuredUp

It's free and easy to put MeasuredUp to work for you

Some of the businesses using MeasuredUp

Include your company...

"We had a bad experience initially with Comcast's customer service, but within hours of my posting a review on MeasuredUp I heard from Comcast." Mary

MeasuredUp Success Stories

All Activity

0 Comments

Review Rating: 1 out of 5
Reviewed By: Peter123
Company: Pizza Hut
Product: Pizza
Date Added: 9 years ago

GA 30345

[Top]

Pizza Hut Complaint