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Pizza Hut Complaint - Again the delivery late for over 2 hours. - Pizza hut delivery order pizza
Pizza Hut Complaint

Pizza Hut Complaint

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Again the delivery late for over 2 hours. - Pizza hut delivery order pizza


Today my family call for delivery on Pizza Hut and this customer service girl and man says that it will be arrive in 45 minute. After 1 hour, my mom call the number again that the delivery not yet come until now, Alia(the person who answer to phone) says that it will arrive shortly and again, after 2 hours, my mom get mad and call them again and asked them why our order didn't arrive until now, the manager says that it is the driver problem that the order didn't arrive, are you fucking kidding me? My house is in Lukut, the pizza hut is in Port Dickson and it tooks 2 hour and more to delivery our order? Send to where? Kuala Lumpur? Don't think that we as the customer is idiot, and says that is the driver problem, you forget to put order then says it, my town not even traffic jam that make the delivery become complicated! 2 hour can let me from Port Dickson to Kuala Lumpur already, and don't everytime says that it is the driver problem, the driver not even call us to make sure the address, from 5pm to 7pm, this order took so long and it never satisfy our customer expectation, but more worse, it makes me feel like never go to pizza hut again, this is the 4th time the delivery delayed for over 1 and half hour, this time the agent makes so angry to post this review, and admit what you have done and don't simply kick the ball to other people to get out of the problem, this manager in Port Dickson might be lying customer frequently, don't think our customer is dumb.


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