Pizza Hut Consumer Complaints All Reviews

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Pizza Hut Reviews

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  • Pizza Hut Filthy Stores

    That several Pizza Huts I've been too have been very dirty. There has been smears and smudges all over the place. The salt and pepper shakers have grunge on them as well. A friend of mine works at one and even took behind the scene pictures of how dirty the kitchen was! Some other friends of mine got sick after eating off the buffet. Dirty bathrooms and glass doors all add up to a loss of appetite. I used to love to eat at Pizza Hut but not any more!!! More...
    (Restaurants, Fast Food, Coffee)
  • Order quite a few pizzas for Pharmacutical business

    Ordering process is rediculous there is no reason when the Pizza Hut branch is 3 miles from our business that we have to order through a contractor in a satellite location that knows nothing about where we are or how to get here. When ordering through a particular branch the customer needs to be able to order with the local people employed there so that location is common and over time the employees and customers start to know each other things become easier. More...
    Dacaleb2012's Picture   Dacaleb2012    0 Comments   Comments
  • Terrible service

    Came to the Rajarajeshwari Nagar PHD branch and ordered an overloaded meal for four I was told that this was out of stock. Later ordered a meal for four and was waiting for the delivery. Since it started raining very heavily,requested the for a home delivery, but to my surprise,the guy says that there r no delivery options at the outlet Upon telling that we had got a delivery a week back,he says that the "rules" have changed!!! Really???!!!! Thiswill definitely drive away the loyal pizza hut customers like me to other competitor pizza deliverers. More...
    (Delivery Services)
    Vidya's Picture   Vidya    0 Comments   Comments
  • F Pizza Hut

    Ordered online, pickup. Got to restaurant, stood in line for 20 minutes, got to register and credit card machine did not work. Tried several times, nevermind how long it took and finally probably some fucking high schooler that has no idea of customer service, finally says, nothing we can do besides cancel my he order or for you to go get cash, WTF, it's my fault. They rather lose ac ustomer than the $19 for my order. Yeah, all I can do and will do is never eat anything from Pizza hut ever again, and used to be my favorite, YEAH, all I can do is never More...
    (Restaurants, Fast Food, Coffee)
    Fuckpizzahut's Picture   Fuckpizzahut    1 Comments   Comments
  • Awful experience.

    We ordered a stuffed crust cheese pizza at 9pm meaning it should have been delivered around 9:45. It was but once it came it had ham on it. My friend called & explained it should have been only cheese, they apologized & said they'd re deliver the correct one. We waited an hour & 15 mins nothing came. So I called & explained the new situation they apologized again & said they'd send the correct one again & that it would arrive at 11:18pm. No, 11:30 rolls around & still nothing. I called AGAIN& they girl said the delivery guy had left 20 minutes ago.... More...
    (Restaurants, Fast Food, Coffee)
    Samfears's Picture   Samfears    0 Comments   Comments
  • Missing Order

    I placed an order online received my confirmation number. When I called to check on the status of my order I was placed on hold and someone new picked up the phone. She had no idea what to say about it except that my order was nowhere in the system. I work for a pizza place and I thought her customer service were UNACCEPTABLE. I will not be ordering from Pizza Hut again. More...
    (Shopping, Chain Stores)
    Eckobatts's Picture   Eckobatts    0 Comments   Comments
  • pizza not cooked

    I stopped ordering Pizza Hut a long time ago because either something was always missing from our order or the food tasted horrible. The pizza was always undercooked or too greasy. The sauce has no flavor, completely watered down. Started ordering from a real authentic pizza place but they weren't delevering on this night so sucked it up and hoped for a decent pizza. Ofcoarse the driver forgot the pepsi and the pizza and garlic knots were not fully cooked. Pizza hut has really went downhill, won't be ordering ever again! More...
    (Restaurants, Fast Food, Coffee)
    Amanduh143's Picture   Amanduh143    0 Comments   Comments
  • Rotten sausage

    We got the big dinner box and everything was great until I ate a piece of the sausage pizza. A couple hours later I got very sick. I thought it was a bug coming on but when I went and smelled the pizza it smell like somebody left the sausage out for a week and then put it on my pizza. I was very disappointed because both my children ate the pizza and both complained of stomach aches late in the night I will not be ordering from Pizza Hut again for a long long time. More...
    (Restaurants, Fast Food, Coffee)
    MR34251316's Picture   MR34251316    0 Comments   Comments
  • Pizza Hut L street Omaha Nebraska

    I am a huge customer of Pizza Hut and always enjoy their food and customer service. As working in the customer service field myself my expectations are very high. I believe satisfying the customer needs is the most important and and it's my job to go above and beyond to meet my customers needs. However apparently at this Pizza Hut that's not what they think is important. I asked a simple request to have all drum legs for my chicken wings and was told that was possible and it was because they basically didn't want to do the extra work of separating the drums from the wings. To... More...
    (Shopping, Chain Stores)
    Dakotabrott's Picture   Dakotabrott    0 Comments   Comments
  • Pathetic service-Pizza Hut meal delivery

    Very bad and pathetic service. We ordered for the family deal of 2 large pizzas with one side and a drink and even 2 hours later, we had not received our pizzas. We called up at about an hour after the order was placed and we were told the delivery is on the way. Another hour passes and there is still no sign of our pizzas. We call up again and we are told that our order is yet to be cooked! Having 2 kids under the age of 10, and it being more than an hour past their bed time (it was nearly 9:45 pm), we were still waiting for the pizzas when we were told that we would be given some other... More...
    (Restaurants, Fast Food, Coffee)
    MVD1480's Picture   MVD1480    0 Comments   Comments
  • tHe beef on the pizza wasn't cooked properly and did smell

    .hello I visited one of the branches in hamdan street today where I ordered the super supreme beef pizza when the water bought the pizza and as we starated eatin there was this smell because of which we could even complete the second bite of the pizza..We requested the waiter to change the pizza because the beef wasn't cooked properly and she refused .on which I requested her to call her senior and she left and took a while ..when the person who was responsible in the branch came we did explain toher the problem and the reason why we can't eat it ,we were amazed first a fall on... More...
    (Restaurants, Fast Food, Coffee)
    Memo66's Picture   Memo66    0 Comments   Comments
  • Pizza hut

    We had a Halloween party in the building we ordered 12 pizzas and there was buy 1 get 1 free offer. They did not tell us that they do not deliver we had to go and ask them that why had the pizzas not come yet.They did not give the pizzas then we went to another branch and asked for 24 pizzas the gave us the pizza but the pizzas were too expensive we did not have moneyto take a taxi and come to the building we had pizzas at 2oclock at night. More...
    (Restaurants, Fast Food, Coffee)
    Ananmay's Picture   Ananmay    0 Comments   Comments
  • Pizza Hut in Denver SUCKS!

    I ordered from here twice in a week and the first time I got the completely wrong pizza and then they told me it would be another 60 minutes to deliver it that I could eat it and then they put in a a credit for a new pizza the next day which was faults because when I called the next afternoon they told me they had no credit under my name or phone number so I called two days later which is today August 9, 2015and once again I get the complete wrong order this place is completely unprofessional and needs to get shut down there's no reason why such a simple pizza order should get so... More...
    (Restaurants, Fast Food, Coffee)
    Queen23's Picture   Queen23    0 Comments   Comments
  • Late delivery and gross food

    Last night I placed an order online for a large pizza, breadsticks and a soda. I placed it to be delivered at exactly 7:15. I placed the order around 5:40/6 o'clock. This was more than enough time to get my food. At 7:15 I received a phone call from a female that had no phone customer service skills what so ever. She called to tell me my food was delivered to the wrong address and they were remaking my pizza. Finally at 8:30/9:00 ish I finally recieve my food. My bread stickers were stale as if they were reheated, pizza was thrown together quickly and undercooked. I eat at Pizza Hut A... More...
    (Delivery Services)
    Ccline92's Picture   Ccline92    0 Comments   Comments
  • terrible customer service

    Waited two hours for our pizzas. Called the store and the employee who answered was extremely rude and hung up on me. My husband called back and they transferred him to a manager, apparently if you're a man you get a more desirable response. Manager who answered, Alex, wasn't even at said store and was rude as well. Told my husband that it's a free country and if we wanted to order pizza from somewhere else to go for it. You guys call this customer service?! Thanks for nothing Pizza Hut and for ruining an otherwise great night. Way to go More...
    (Delivery Services)
    Mandabanana13's Picture   Mandabanana13    0 Comments   Comments
  • I'm very disappointed.

    Well, last night June 25 at 9:01 PM. I ordered 1. Large original stuffed crust pizza WITH EXTRA CHEESE 2. Medium hand tossed pizza, with extra cheese also & 3. One of your Hershey Brownie. Unfortunately, last night after waiting over the delivery time (normally you guys are never late) also, my 1st pizza was not extra cheese, it looked like someone was playing frisbee with it, & my brownie was not baked completely!!! I do have the pictures too. So I called Pizza Hut,(15504 Stoneybrook West Pkwy Suite 100, Winter Garden FL) the first women that answered, told me she would help me... More...
    (Delivery Services)
    Hailey3699's Picture   Hailey3699    0 Comments   Comments
  • pizza

    Every time, except one time, we have ever gone to this store or ordered from it, I'v e had to call them and tell them to come get the pizza and remake. Pizza Hut, 7939 Normandy Blvd, Jacksonville, FL 32221, 904-783-3229. We went yesterday about 7pm. I chicken came out great. The server asked if my husband wanted another coke two times. Me, I never was asked or given another ice water the whole visit. When the first pizza came out it was dripping with sauce and grease was under, on it, and dripping grease. It was on the dry side (sauce wise.) I told the server and asked if... More...
    (Restaurants, Fast Food, Coffee)
    DKNewman2's Picture   DKNewman2    0 Comments   Comments
  • Pizza Hut Can't seem to get it Right

    I just don't get it! My husband and both worked at pizza restaurants in high school and after. When a customer orders pizza half and half, it should come half and half. Any other place we order from gets it right. This is the third week in a row that it came wrong, because people don't care. So we order 1/2 & 1/2. One half is always cheese and extra cheese. Bin the last three weeks I have been able to eat 6 pieces of pizza. Should have been 12 pieces. Today the pizza came with one slice that was all cheese. Ridiculous and done eating Pizza Hut! More...
    (Restaurants, Fast Food, Coffee)
    Ltesch62's Picture   Ltesch62    0 Comments   Comments
  • overcharge

    They lure you in with Internet specials and you can't process it. I called, was over charged.... They sent me Back the ten dollar difference. Too much computing out there. $40 for 2 med pizzas-breadsticks and eight wings?!!!! Still outrageous. Don't put offers out, then make them Unavailable on the website!! More...
    Muckins's Picture   Muckins    0 Comments   Comments
  • Again the delivery late for over 2 hours.

    Today my family call for delivery on Pizza Hut and this customer service girl and man says that it will be arrive in 45 minute. After 1 hour, my mom call the number again that the delivery not yet come until now, Alia(the person who answer to phone) says that it will arrive shortly and again, after 2 hours, my mom get mad and call them again and asked them why our order didn't arrive until now, the manager says that it is the driver problem that the order didn't arrive, are you fucking kidding me? My house is in Lukut, the pizza hut is in Port Dickson and it tooks 2 hour and more... More...
    (Delivery Services)
    JustinHong's Picture   JustinHong    0 Comments   Comments
  • pizza hut is playing with religion, culture.

    Hi there i went to this pizza hut (#262/1,Garebhavi Palya, Hosur Main Road ,Bommanahalli , Bangalore 560068) Tin No 29490882491 Invoice No 113150000933 Date 07/04/15 Time 9.52pm i have ordered 4 vegetarian pizzas on this particular for take away to my house and it was delivered to me on that particular pizza hut outlet and i regularly purchase pizzas from this outlet and i when i want at home and started having it with my family . i opened all four pizza and there i found one pizza was different .. it was like soyabean, i thought by mistake they give us soyabean pizza , so we ate. as there... More...
    anujbaid's Picture   anujbaid    0 Comments   Comments
  • Needs to do better

    I picked up a pizza Thursday my ready time was 3:45 I arrives at about 4:10 my pizza was stiff as if it had been in the hot box allday some of my topping weren't even melted on the pizza and most of my cheese was under the toppings. I really did not appreciate this at all on top of this the employees acted as if they didn't want to be there I happen to work for papa johns and that is not how things work there. my service was terrible on top of my pizza More...
    (Restaurants, Fast Food, Coffee)
    Bran551's Picture   Bran551    0 Comments   Comments
  • pizza hut with terrible service

    This pizza hut shouldnt even be running. They always have new staff because no one there can get it together. Their customer service is horrible nd they talk to ou like eopple off he street over the phone. Every single time I order there they mess up my order or say they never got my order. I haven't ordered there in so long and just now placed a delivery because nothing else is open nd when I went to pick it up they said they never recieved my order. They wouldnt allow me to place a new order so I left and got food somewhere else and as soon as I got home they were knocking on my... More...
    (Delivery Services)
    alesiaf's Picture   alesiaf    0 Comments   Comments

    We were waited on and our waitress left (no idea where she went) with two teenagers in charge. We ate, then waited for our bill for over a half an hour. We went up there and asked if we could have service while we waited another half an hour trying to get our bill. The two teenagers were laughing and eating pizza. They did not care. Terrible service AND terrible management as it was our fault for not trying to talk to the teenagers at work. They trust their workers more than the customers. Do not waste your time, patience and money here. It's not worth it. TRUST ME. More...
    (Restaurants, Fast Food, Coffee)
    JMoneyDawg's Picture   JMoneyDawg    0 Comments   Comments
  • worst pizza service ever

    We ordered delivery we were very specific with what we wanted. We had ordered one pizza and "hot" wings. I called back to remind them to have the ranch and blue cheese when pizza was to be delivered. Upon arrival we failed to check the quality, when we opened the box the wings were "flaming hot", they had forgotten both sauces. And to top it off the supreme looked as if they threw a pinch of vegetables. Pizza was cold and we did not enjoy it! The workers here have always lacked service. From taking orders to remembering and preparing a descent quality pizza. More...
    (Restaurants, Fast Food, Coffee)
    silofa90's Picture   silofa90    0 Comments   Comments
  • Bad Service

    I often visit my local Pizza Hut delivery in starbeck - harrogate. I recently realised that I can get a discount on food here with my student discount card but the last two times I have shown them my card they said they don't do student discount offers. I was surprised to hear it so I went back online to check if I was wrong. As it turns out the student discount app does infact show that I should get a discount of 20% on the full menu. Obviously I'm very dissapointed about this as my last couple of orders have been relatively expensive. More...
    (Restaurants, Fast Food, Coffee)
    dsaynor12's Picture   dsaynor12    0 Comments   Comments
  • Demand compensation

    Your company's muar delivery staff at 19:00 hit my car in bakri causing damage, I hope you understand and come forward to solve this problem! Do not cover up and pass the buck! This will only make your company discredited! If you do not make any compensation! We will take legal action! pls contact terrence number 0189558211%uFF01 More...
    (Mobile Phones)
    jieqi's Picture   jieqi    0 Comments   Comments
  • Not getting our pizza right

    We ordered pizza to be dilivered to our hotel room. They got it wrong the first time, putting only onions and mushrooms on it. And then we called again and they delivered us a peperoni pizza only. And we finally got the right order the third time but it dosen't taste very good. They said they were busy but this is not an excuse. They should have more people on staff or people who know what they are doing. We were not very pleased with pizza hut. More...
    (Restaurants, Fast Food, Coffee)
    armygirl19's Picture   armygirl19    0 Comments   Comments
  • complaint about crawley pizza hut

    Hi i would like to complaint about pizza hut crawley the boulevard one which says under new management .today 4th feb 2015 time around 6:15 pm i wnt to pizza hut and ordered a chicken supreme on the voucher says buy one get one free and in total i paid £18.29 including a bottle of coke after couple of minutes i asked her to change into a deal £20 that include 2 large pizza bottle of coke garlic bread and wedges but she refuse to change and says i cant do thisbecause ur ordered for buy1 get1 free is already done i said sorry i havent seen this deal and said ill pay u extra... More...
    siddy1234's Picture   siddy1234    0 Comments   Comments
  • Pizza Hut Pulaski, Tennessee

    This is by far the nastiest restaurant i have ever entered. Why do the owners/managers let this place continue to do business is such a filthy environment ? Even most of the employees waiting on the customers need help with their appearance. They look dishoveled and unclean. I visit many Pizza Huts around this area in other small towns and they all have newer facilities and more appropriate looking people working. This store is old and nasty and should either be renovated or shut down. More...
    (Restaurants, Fast Food, Coffee)
    mc120's Picture   mc120    0 Comments   Comments
  • worst,worst and worst

    Worst , best ever worst service my lifetime.. I can nothing say more than worst no words after that.. I ordered one italian feast suprme small but without pepperoni i want tura instead from Eastham Pizza hut delivery. But they deliver with pepperoni its ok its happen sometimes. But i want another Pizza without Pepperoni. But the so called manager arguing with me about it and he misbehave with my wife through the phone as well.He did not apologize one time for his mistake .I was really surprise , no customer service at all.Poor poor and poor customer service. I will not recommended anyone.... More...
    (Restaurants, Fast Food, Coffee)
    nasirakib's Picture   nasirakib    0 Comments   Comments
  • Worst Pizza Hut service ever experienced!

    This was by FAR the worst pizza takeaway service I have ever experienced. I ordered from Pizza Hut Kennington store in South London using a deal that I thought was value for money - HOW WRONG WAS I! For one, the delivery man couldn't even find our house. I gave all the correct address details and he still had the nerve to blame me over the phone for his lack of competency. Then, when I left the house to meet him halfway, he then complained that I hadn't picked up my call (I did actually) even though I explained to him the situation. THEN, as I was leaving with the food in the... More...
    (Restaurants, Fast Food, Coffee)
    ruuac's Picture   ruuac    0 Comments   Comments
  • Pizza Hut has disappointed me once again

    At 6:08 tonight (December 7th) I ordered a Large pizza and had a coupon code for free breadsticks. Over an hour after ordering, I called the store to see what was taking so long and I was told that it was on it's way. Another 40 minutes went by and it still had not arrived so I called the store back to see what could possibly take so long and I was told that my order would be free of charge. A couple minutes later it finally came, except I WAS charged for my order, my pizza was cold, there were NO breadsticks, and when I asked the delivery man where my breadsticks were he was rude... More...
    (Delivery Services)
    BKloep's Picture   BKloep    0 Comments   Comments
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